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Privacy Policy – Pilates Reform App

Pilates Reform respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using the Pilates Reform mobile app.

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1. Information We Collect

When using the app, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Class bookings and booking history

  • Package usage and package history

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2. How We Use Your Information

We use your information to:

  • Manage class bookings and reservations

  • Track package usage and class attendance history

  • Send booking confirmations and class-related notifications, including SMS notifications

  • Provide customer support

  • Improve the user experience and functionality of the app

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3. Health Data

The Pilates Reform App does not collect, access, store, or process health data, fitness tracking data, medical information, or data from health platforms such as Google Health Connect or Apple HealthKit.

The app is used solely for booking and managing Pilates classes. Information collected through the app is limited to account information, class bookings, attendance records, package usage, and other information necessary to provide our services.

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Health Data Sharing

We do not share health data with third parties because we do not collect or process health data.

Health Data Retention and Deletion

As we do not collect health data, no health data is retained by the app.

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4. Payment

All payments are processed manually outside the app. No payment information is collected, processed, or stored within the app.

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5. Third-Party Services

This app is built using Wix and may include links to WhatsApp for customer communication. These third-party services may collect and process information according to their own privacy policies.

6. User Accounts

To access booking features, users are required to create an account and log in using their email address.

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7. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no digital platform can guarantee complete security, and users are encouraged to keep their login credentials confidential.

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8. Data Retention and Deletion

We retain personal information only as long as necessary to provide our services and maintain booking records.

Users may request deletion of their account and associated personal information by contacting us using the contact details below. We will process deletion requests within a reasonable timeframe, unless retention is required by law.

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9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: pilatesreform.id@gmail.com

By using the Pilates Reform App, you agree to the terms outlined in this Privacy Policy.

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